Earthbar’s commitment is always to your health and well-being. And we believe life is awesome when you nourish it. We are committed to delivering the highest-quality, most nutritionally sound products and delivering them to you.
Since every shipment is prepared especially for you, and because we maintain such high quality control standards, we’re not able to refund for shipments that are sent back, refused or marked as returned to sender. Any boxes that are sent back or marked as "return to sender" or "refused" will be disposed of as we will not re-use or re-sell anything once it ships from our warehouse.
Why? Because at every touchpoint we want to maintain the integrity of our products and to ensure the health safety of our current and future customers.
So, once an order ships from our warehouse, it is final sale.
We also love our products and believe you will too! If you have any concerns however, we're always happy to help!